Returns & Exchanges
At Pacsafe, we stand by the quality of our anti-theft gear and offer a 30-day return window for all unused products in their original packaging. Whether you changed your mind or need a different size, our goal is to ensure your travel gear meets every expectation.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely attach it to your original shipping box.
Drop Off Package
Take your package to the nearest authorized carrier location and ensure you receive a tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing